The COVID-19 (Coronavirus) outbreak is causing a tremendous amount of uncertainty as the virus continues to spread globally. At Clearpath, we pride ourselves on customer service and satisfaction. We wanted to share the steps we are taking to ensure our customers continue to receive exceptional service and support during this challenging time.
Based on the current situation, we do not foresee any impact to the operations and support of Clearpath Cloud or the delivery of our Managed Services due to COVID-19. We remain committed to maintaining normal operations for our customers around the country.
For us, it is primarily business as usual as our workforce is distributed around the United States with much of our technical team working from home as a normal mode of operation.
Out of an abundance of caution, Clearpath has told employees who regularly work at one of our facilities that they can work remotely as necessary to prioritize their health and that of their families and communities.
For workers who chose to work remotely, we’ve taken steps to ensure there is no disruption in the service they provide to customers. For example, all Clearpath employees working remotely will utilize the same secure equipment, processes and procedures that our other remote staff use on a daily basis.
If you have questions, contact your account team or Clearpath Cloud or Managed Services team at firstname.lastname@example.org.
VP, Technical Services